Marketing Administrator

Client Services | Mobility, Bournemouth

Who are we?

We are April Six Mobility, a specialist Marketing and Communications agency with 35 years of experience, focused on working with the most exciting, forward thinking mobility brands and manufacturers. We’re based in a beautiful, converted barn on the rural edge of Bournemouth, but still just a 20-minute drive from some of the best beaches in Dorset. Yes, we’re a little spoilt and we know it!

How do we do it?

We create moments that matter for companies that are shaping the future of mobility. Our unique fusion of in-house creative, strategy, data, back and front-end developers means that we are able to use creativity to change human behavior. We do this by originating highly relevant and connected human experiences. Using our three values #BeCurious, #BeFearless and #BeOne, we inspire people to change the way they think about mobility. Check out Aprilsix.com for more on this.

So, who are we looking for?

We are looking for a Marketing Administrator to run the day-to-day delivery of our customer services helplines and inboxes across the Stellantis Account and to support the Account Manager with our marketing portals and campaign work.

What are the key responsibilities?

  • Reporting into the team Account Managers the key parts to this role are as follows:
  • The total management of the customer service helplines, and inboxes and ensuring that all requests are acknowledged and actioned immediately as well as being captured on logs.
  • To support the Account manager in Campaign management across the Account and in time run their own projects.
  • Reviewing and proof reading work.
  • Management of our digital portals in terms of uploading assets, reporting and setting up new customers.
  • Fulfilment of prizes and redemptions of the rewards scheme
  • Support the overall Account team in administrative tasks such as setting up job numbers and job bags, proof reading and general matters

Is there any specific experience, skills or qualifications needed?

All the necessary training will be given on the systems needed to fulfil these tasks but there are some upfront skills that will be required:

  • Good problem-solving skills – being able to spot issues and talk to the relevant people to solve them.
  • Good writing and communication skills – Being able to respond to a query and clearly articulate the problem and solution both within the agency and with the client.
  • Intermediate/Competent Excel skills – Being able to track and interpret multiple lines of information and compile that information into an easy to use format
  • Time and project management – Being able to juggle a number of contacts and tasks simultaneously, prioritizing the most urgent and keeping track of what needs to be done that day, ensuring that things are checked off
  • Attention to detail and accuracy– Making sure that what you do has been checked thoroughly and it’s correct before passing it on.

April Six embraces diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We’re an equal opportunity employer and to reflect our global position, we embrace best practice approaches to diversity and inclusion in the regions where we operate.

Benefits

  • IPA Membership with True professional development – we look to support creative skills growth with internal support and coaching, alongside online and in-person training and courses
  • Room to Grow appraisal system with individualised growth objectives and real time feedback
  • 28 days’ holiday (plus bank holidays.) After 5 years’ continuous service, an additional 2 days’ holiday per year
  • Health Care cash back scheme
  • Daily Fruit bowl and Breakfast essentials
  • Refer A Friend Scheme
  • Cycle to Work Scheme
  • Reward & Recognition Scheme
  • Beer Fridge Friday
  • Tons of free parking
  • Remote working options available
  • The chance to join April Six’s world-beating frisbee and surfing teams!
Part of Mission