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Senior Account Manager

April Six - Harefield

We are looking for an inspiring, talented and driven Senior Account Manager to join our UK agency. This is an exciting and pivotal role in our client services team. Joining an established team and looking after one of the agencies largest global accounts, the Senior Account Manager role is pivotal in the day-to-day management of the client’s business and the implementation of campaigns from brief through to execution ensuring delivery against strategic objectives. You will have excellent communication skills, a forensic attention to detail and be able to maintain strong client relationships.

Key Responsibilities of the Role

  • To oversee the day-to-day administration of all client projects. Ensuring that clients’ briefs are interpreted, all deadlines are met and projects are prioritised
  • To attend and actively participate in regular client and team status meetings both locally (UK) and globally (with overseas peers and clients)
  • Work closely with your AD and contribute to go-to-market planning for your clients
  • To build and maintain strong relationships with clients and to be the first point of contact for the client on day-to-day matters
  • To have an in-depth knowledge of the client’s business and the technology sector in which they operate
  • Ability to identify new and maximizes existing opportunities within your client account
  • To think proactively on behalf of clients and agency. Considering new marketing initiatives and forthcoming projects
  • Creative brief writing: collaboration with Planning and Creative leadership in order to develop strong briefs
  • To negotiate and gain approval from the client for all projects and creative work and to ensure that all work is carried out in line with these agreements
  • To ensure that all paperwork is kept up to date including all relevant account information (e.g. estimates, briefs etc.) and ensure that contact reports are produced and approved by clients
  • To maintain up-to-date knowledge of all aspects of marketing including new trends, tools and technologies
  • To both orally and in writing present the agency’s recommendations effectively, logically and concisely
  • To be responsible for the day to day management of finances – to monitor all pricing on jobs to ensure that all aspects of a project are produced on time, efficiently and on budget, ensuring that full approval has been gained before monies are committed (obtaining purchase orders).
  • Ensure prompt invoicing of all projects
  • To deputise for the Account Director when they are unavailable – both internally and with clients

Essential skills and attributes

  • Able to think strategically, taking a long-term view, weighing up pros and cons
  • Able to communicate these strategic thoughts succinctly
  • Capable of proactive and creative thought
  • Able to manage budgets
  • Able to cope under pressure and work to tight deadlines
  • Able to effectively manage others and get the best from the team through encouragement and involvement
  • Able to demonstrate understanding of how to work with clients and deliver to the client’s specific requirements
  • Prepared to muck in and get involved in areas in which they may have limited or no previous experience
  • Able to negotiate best possible price/value for clients

Ideal Characteristics

  • Experience working within a fully integrated B2B marketing agency
  • Experience of presenting ideas both orally and in the written word
  • An interest in technology

To apply, please send your CV over to


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